Pricing and plans.
What Granel costs, what each plan includes, how billing works and what happens if you change plan or cancel.
How much does Granel cost?+
Three plans: Launch at €149/month (up to 3 users), Growth at €399/month (up to 10 users) and custom Enterprise, with 15% off if you pay yearly. All of them include unlimited deals, multi-currency and migration support.
What does each plan include?+
Launch covers the essentials: unlimited deals, P&L and cashflow dashboard, multi-currency, documents attached to each deal, team roles and email support. Growth adds anomaly alerts, custom fields, the read-only API, a larger AI capture quota and priority support. Enterprise has unlimited users; an SLA, integrations with your ERP, SSO and any custom deployment are agreed under contract. The pricing comparison table has the detail.
How does billing work?+
Billing is monthly or yearly, in euros, invoiced by Thinktier OÜ from Estonia. The yearly cycle is 15% cheaper and charged once, up front: €1,520 a year on Launch and €4,070 a year on Growth. Payment is by card through Stripe, and only the organisation’s owner manages billing. Enterprise is agreed separately.
Is there a lock-in or cancellation fee?+
There is no cancellation fee. The monthly cycle has no lock-in either: cancel whenever you like and the service stays active until the end of the month you paid for. The yearly cycle is charged up front and, as clause 7 of the Terms sets out, invoiced periods are not refunded: if you cancel, the service stays active until the end of the contracted year. Enterprise agreements may include an annual commitment by contract.
Can I change plan at any time?+
Yes, from the billing settings. A change, up or down, takes effect immediately. When you move up, the price difference for the current period is charged straight away; when you move down, it is prorated on the next invoice. When you move down, features the new plan does not include (alerts, custom fields, API) stop being available that same day; your data is not deleted. Switching between the monthly and yearly cycle restarts the cycle and is invoiced straight away, crediting what you have not used.
Is there a trial?+
Yes: 14 days from the moment you create your organisation, with Growth features and no card required. What costs money per use is capped: 25 AI extractions for the whole trial, one capture channel and no API keys. When it ends the account goes read-only: nothing is deleted, you can still view and export your data, and you can pick a plan whenever you are ready. If you only want to check the maths, the per-deal P&L calculator is public and needs no sign-up.
What if I go over my plan’s user limit?+
The limit counts active users plus pending invitations: 3 on Launch and 10 on Growth. Once you reach it, no more invitations can be sent until you move up a plan or free a seat by deactivating a user or cancelling an invitation. Extra seats are not sold individually: above 10 users, the plan is Enterprise.
Are taxes included?+
No. Published prices exclude VAT. At checkout you are asked for your billing address and, if you have one, your VAT number; VAT is applied on the invoice where it is due.
Is there a limit on AI deal capture?+
Yes, per organisation and per month: 50 on Launch, 300 on Growth and 2,000 on Enterprise, more under contract. During the trial there are 25 in total, and they do not renew. Once you hit the limit the message is still saved so you can complete it by hand: nothing is lost, only the automatic extraction pauses until next month or until you move up a plan. Usage is shown in the capture inbox and in Settings › Billing.
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